Frequently Asked Questions

Simply browse our collection, add books to your cart, and proceed to checkout. You can pay using various payment methods including credit/debit cards, UPI, and net banking.

We offer free shipping on orders above ₹499. For orders below ₹499, standard shipping costs ₹49. Express delivery is available for ₹99.

Standard delivery takes 5-7 business days, while express delivery takes 2-3 business days. Delivery times may vary for remote locations.

Yes! We offer a 30-day return policy. Books must be in original condition with no markings or damage. Visit our Returns page for detailed instructions.

Currently, we only ship within India. We're working on expanding our shipping to international locations soon.

Once your order ships, you'll receive a tracking number via email and SMS. You can also track your order by logging into your account.

We accept all major credit/debit cards, UPI payments, net banking, and digital wallets like Paytm and PhonePe.

You can cancel your order within 24 hours of placing it, provided it hasn't been shipped. Contact our customer service for assistance.

We're primarily an online bookstore, but we're planning to open physical locations in major cities. Stay tuned for updates!

You can reach us via email at support@bookhaven.com, call us at +1 (555) 123-4567, or use our WhatsApp chat button for instant support.